Updating verizon wireless service
A voice prompt says "Welcome to Verizon Wireless programming" and prompts you to press 1 to program or activate your phone or press 2. You're prompted by the recorded voice to "Wait while your phone is being programmed." After about a minute, you'll see "Your roaming capabilities have been updated successfully." Your phone displays a message that begins "Your phone is now activated."Sometimes your phone connects to a cell tower with poor reception and doesn't look for a tower with better reception even though one might be available.This may happen, for example, if you have a good connection in one room and then move to another room where reception is weak.Open Signal shows you the direction of the strongest Verizon cell tower signal and displays a map of cell towers near you.You can download Open Signal from the Apple App Store or Google Play, where it shows in search results as 3G 4G Wifi Maps and Speed Test.Although it's normally a good thing for your phone to avoid changing cell towers frequently because cell tower-hopping drains battery life, you can force your phone to disconnect from the cell tower and search for a stronger connection.The simplest way to connect to a new cell tower is to reboot your phone.Respond to the voice prompts by selecting option No.2 to update your phone service's roaming capabilities.
The more you move around while you talk on the phone, the harder the phone has to work and the spottier your reception may be. If your reception doesn't improve, move on to the next step.
Poor signal strength drains your phone battery as the phone uses power to search continually for a better signal.
You can try software or hardware solutions to improve your Verizon cell phone reception, but before you do, try the quick fixes that might help when you're already on a call.
Your voice is sent both ways on the phone line, so you hear when the connection is poor either for talking or listening.
Use the Open Signal app to guide you to the locations with the strongest signal.